Privacy Policy for Cloud 9 HVAC

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Effective Date: Jun 16, 2025

Cloud 9 HVAC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy outlines how we collect, use, and disclose your information, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy laws.

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1. What Information We Collect

We may collect the following types of personal information:

• Name

• Email address

• Phone number

• Address

• IP address, browser data (when visiting our site)

 

2. How We Use Your Information

We use your information to:

• Provide HVAC services

• Respond to your inquiries

• Process payments

• Send appointment reminders or updates

• Improve our services and website performance

 

3. How We Share Your Information

We do not sell or rent your personal data. We may share your information with:

• Service providers assisting in operations (e.g., payment processors)

• Law enforcement if required by law

 

4. Consent

By using our website or services, you consent to the collection and use of your personal information as outlined in this policy.

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5. Retention

We retain personal information as long as necessary to provide our services and comply with legal obligations.

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6. Your Rights

You have the right to:

• Access your personal information

• Correct or update your data

• Withdraw consent at any time

 

To do so, contact us at:
Email: cloud9hvac@gmail.com

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7. Security

We use appropriate security measures to protect your personal data.

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